So, you've seen ads for a Facebook Chatbot that allows businesses to make customers' conversations. What are these things, and how do they work? They have some big potential and are changing the way marketing works. But first…
In this article, we'll explain what a Facebook Chatbot system is, step by step. Now, in order to understand why a bot is important, it's important to understand what a conversation is. When you talk on the phone with someone, you are essentially talking to multiple people at once, even if they're not physically in the same room. When you send a message, you are giving a message to hundreds or thousands of people at once. It's pretty amazing how many things can be done through the Facebook messenger system.
To give you an idea of how much things have changed through the years, look at how automotive companies used to communicate a long time ago. If you had a conversation through an agent, you would go through several different departments and companies, making dozens of calls. For one line of business, you might call the maintenance department, a dealer, or someone else to ask them a question. If you were in a large company, you might have a whole stack of different departmental employees to handle different questions. In short, it's much more labor-intensive than just having a one-line conversation.
This is where Facebook chat Bots come in. Facebook has purchased and continues to use a number of chat bots as tools for its messaging system. The Facebook chatbot we are looking at is, in fact, the "personal assistant" bot. These types of bots handle all of the work that you'd normally do with a real person by typing, hitting enter, and making corrections as they go. In short, these bots are the Facebook Messenger Bot but backward.
You will need to install the Facebook chatbot on your computer in order for it to work. Since this is a very basic bot, it won't be very useful if you don't have a lot of experience in conversational online interaction. The best thing to do is to simply search for conversational bot reviews on the internet before you decide to download anything. That way, you'll know what you're getting yourself into.
What exactly does the Facebook chatbot do? It takes messages that you type and enters them into the bot. It also keeps track of conversations that it's had and suggests new chats to you so that you don't miss anything. If you don't like the bot, you can easily uninstall it. There's even a Facebook chat Botsify review site that lets you know whether or not this will work for you.
Facebook chat bots have really only been released for a few months now, so it's tough to really know how well they'll do. Before you decide to download one though, make sure you read a quick look at the Facebook chat bot reviews out there so that you know whether or not it's worth your while. The first thing to note is that these chat bots will replace the traditional chat rooms we all use now. Instead of posting messages on an online message board, you type in a message to the Facebook bot instead. This is pretty much the same as sending a message through your browser.
The nice thing about using the Facebook bot is that you get all the benefits of Messenger chat without having to deal with the hassles of getting real human help. Of course, you can still call a customer service number if you want or if an email seems better. However, with the bot, all communication is done automatically and you won't be wasting a minute of your time waiting for someone to answer back to you. It makes things a lot easier and it's definitely something to consider if you want a new way to communicate with your customers.